Table of Contents
- • Tile Kingdom Review Summary
- • About Tile Kingdom
- • Other opinions about Tile Kingdom
- • Overview of Tile Kingdom
- • Tile Kingdom Review
- • Tile Kingdom Natural Stone V Streamstone White Review
- • Tile Kingdom Bosco Anthracite Matt Review
- • Tile Kingdom Britannia Stone Black 60x60cm 20mm Review
- • Tile Kingdom Pros & Cons
- • Tile Kingdom Customer reviews
- • Tile Kingdom Ordering and Support
- • Is Tile Kingdom Legit?
- • Tile Kingdom Return Policy
- • Tile Kingdom Shipping Policy
- • Tile Kingdom Warranty
- • Contact Tile Kingdom
- • Where to buy Tile Kingdom?
- • Conclusion of Tile Kingdom reviews & ratings
Tile Kingdom Review Summary
Tile Kingdom is a family-run online retailer based in the United Kingdom that often serves residential and commercial customers with a wide selection of ceramic, porcelain, mosaic, and natural stone tiles. It may generally be regarded as a mid-market supplier offering over 2,000 products with a focus on professional service and online sales. Customer feedback tends to be positive overall but sometimes highlights limitations in delivery logistics and return policies.
Highlights
- Suitable for UK homeowners, renovators, and commercial clients
- Extensive tile range including indoor and outdoor options
- Strong product quality balanced by strict returns and delivery costs
- Generally positive service with a 7.4/10 customer rating
Within the broader UK tile retail sector, Tile Kingdom stands out for its sizeable online catalogue and focus on customer support, though alternatives may offer more flexibility regarding returns and delivery methods. For those prioritising variety and quality with acceptance of some trade-offs, Tile Kingdom review provides relevant insights and detailed user feedback.
About Tile Kingdom
Finding high-quality tiles with a wide selection and reliable service can be challenging for home and commercial projects. Customers need durable products that meet design and functional requirements without hassle. Navigating delivery options and product choices adds complexity to renovation or building tasks.
Tile Kingdom is a UK-based family-run online retailer specialising in ceramic, porcelain, mosaic, natural stone tiles, and outdoor porcelain pavers. It operates primarily through its official website, positioning itself as a mid-market tile supplier serving homeowners, renovators, contractors, and commercial clients across the United Kingdom.
Established in 2020, Tile Kingdom has built a customer base with over 2000 listed products and maintains an average rating of 4.4 stars from 169 reviews. The company is fully GDPR compliant, offers free delivery on orders over £300, and provides professional customer support. Its showroom is located at its headquarters in Crediton.
This overview helps readers assess if Tile Kingdom matches their needs for extensive tile variety coupled with professional online service. For detailed insights and consumer feedback, see the Tile Kingdom review, which also discusses suitability for customers valuing product range and support within the UK market.
Other opinions about Tile Kingdom
Opinions and insights gathered from trusted review articles and authoritative websites covering Tile Kingdom.
Overview of Tile Kingdom
Tile Kingdom Ltd is a family-run business based in the United Kingdom that operates within the retail tile and flooring sector. Founded in 2020, the company focuses on offering ceramic, porcelain, mosaic, natural stone tiles, and outdoor porcelain pavers primarily through online retail channels. Its role involves supplying tile products to both residential and commercial customers across the UK.
The company operates an e-commerce platform supported by customer service via phone and email. It offers a wide product range exceeding 2000 items, including various tile categories such as bathroom, kitchen, wall, floor, and outdoor tiles, as well as tools and accessories. Orders are fulfilled through direct sales on its official website, with physical shipping serving the geographic scope of the United Kingdom. Tile Kingdom also maintains a showroom at its headquarters for display purposes.
Tile Kingdom has accumulated over five years of operational experience and holds an average customer rating of 4.4 out of 5 based on 169 reviews. It is GDPR compliant and offers free delivery for orders over £300 and for all full-size samples. Among its milestones, it has sold over 4,000 sqm of a specific tile batch and provides tracking for deliveries, though large orders can sometimes be split. Their strict returns policy excludes samples and partial orders from returns.
Tile Kingdom Review
Tile Kingdom is a UK-based family-run online retailer established in 2020, focusing on quality ceramic, porcelain, mosaic, and natural stone tiles. It serves residential and commercial customers throughout the UK through its e-commerce platform. The company emphasizes professional customer support and a wide product range.
The brand offers over 2000 tile options including outdoor porcelain pavers and various styles suitable for multiple applications. Tile Kingdom provides free delivery for orders above £300 and full-size samples. Customer feedback highlights product quality, helpful service, and clear communication.
Tile Kingdom Highlights- Extensive tile variety
- Free delivery over £300
- Professional customer support
- Wide range of styles and materials
- Clear communication and order tracking
Tile Kingdom Natural Stone V Streamstone White Review
Tile Kingdom Natural Stone V Streamstone White is a natural stone mosaic tile designed for use in both residential and commercial interiors. It falls within the mosaic tiles category and features a matt finish and interlocking design. This tile is available in white and black options, offering a natural aesthetic.
The tile is made from durable natural stone, suitable for wall and floor applications. Its interlocking design supports seamless installation, making it practical for various interior tiling projects. The matt finish adds a subtle texture appropriate for different surfaces.
Priced at £9.48 per 30x30cm tile, it qualifies for free delivery on orders over £300 through Tile Kingdom's official website. This product is positioned as a quality option within its category and is accessible to UK customers seeking natural stone mosaic tiles with reliable purchase conditions.
Price £9.48 • tilekingdom.co.uk
Tile Kingdom Bosco Anthracite Matt Review
Tile Kingdom Bosco Anthracite Matt is a stone-effect porcelain tile designed for indoor wall and floor applications in residential and commercial settings. It features a matt finish and rectified edges that enable narrow grout joints. This product is categorized under bathroom tiles for versatile interior use.
The tile offers practical functionality with its R10 slip resistance rating, meeting safety standards suitable for various environments. Its rectified edges improve installation precision and aesthetic appeal by minimizing grout lines. The durable porcelain construction ensures long-lasting performance while maintaining a stylish stone appearance.
Priced at £28.50 per box of four tiles, it qualifies for free delivery on orders exceeding £300. The tile is positioned as a mid-market option catering to clients who prioritise slip resistance and design. Customers can purchase directly through Tile Kingdom's website with professional support available.
Price £28.5 • tilekingdom.co.uk
Tile Kingdom Britannia Stone Black 60x60cm 20mm Review
Tile Kingdom Britannia Stone Black 60x60cm 20mm is a large-format outdoor porcelain paver designed for patios and pathways. It features a 20mm thickness, a matt finish, and is fit for various outdoor landscaping applications. The product falls within the outdoor tiles category, offering durable surface solutions.
This porcelain paver is built for durability and frost resistance, making it suitable for outdoor use in different weather conditions. It has a slip resistance rating of R11, enhancing safety on potentially slippery surfaces. The tile's robust construction makes it appropriate for patios, pathways, and other similar environments.
Priced at £21.35 per box of two tiles, it is available with free delivery on orders over £300. The product is accessible through the Tile Kingdom website, catering to UK customers looking for reliable outdoor tiling options. Purchasing considerations include delivery terms and order value to qualify for free shipping.
Price £21.35 • tilekingdom.co.uk
Tile Kingdom Pros & Cons
Tile Kingdom offers a wide selection of over 2000 tile products, including ceramic, porcelain, and natural stone options, supported by professional customer service. The company provides secure payment methods, transparent product information, and free delivery on orders over £300, with many customers praising the fast delivery and careful packaging.
However, customers should be aware of some limitations such as high delivery costs and the possibility of large orders being split into multiple shipments, which can be inconvenient. Additionally, Tile Kingdom enforces a strict no-returns policy on samples and partial orders, and does not allow selection of specific tile patterns in mixed boxes, which may impact those needing more flexibility.
- • Wide product range over 2000 items
- • High-quality ceramic, porcelain, and natural stone tiles
- • Helpful and professional customer service
- • Free delivery on orders above £300
- • Fast delivery and good packaging reported
- • Secure payments and transparent product info
- • Strong average customer ratings (4.4/5)
- • Delivery costs can be high
- • Large orders sometimes split into multiple deliveries
- • Strict no-returns policy on samples and partial orders
- • Cannot select specific tile patterns in mixed boxes
- • Delivery delays reported occasionally
Tile Kingdom Customer reviews
It’s always helpful to hear what real customers think about a brand. Reviews for Tile Kingdom come mainly from platforms like Trustpilot, where the company has a 4.4-star rating from 169 reviews. This gives a good picture of customer experiences with the product quality and service. Knowing this feedback helps future buyers make informed choices.
Many customers praise the quality of the tiles and the helpful service they receive. One reviewer said, "Lovely tiles - Good value - Fast delivery," showing satisfaction with the product and shipping speed. This feedback suggests that Tile Kingdom delivers on its promise of good tile quality and reliable communication.
Some customers mention delivery costs being on the higher side and orders arriving in separate shipments as a small hassle. A few also note the strict policy around returns, especially for samples or partial orders. Overall, the customer sentiment is mostly positive with minor, manageable frustrations reported by users.
Tile Kingdom Ordering and Support
Tile Kingdom primarily operates through its e-commerce website, where customers must create an account to complete purchases. Payments are accepted via Mastercard, Visa, Amex, and PayPal. Customer service is available mainly through email and phone between 10am and 4pm, Monday to Friday, with typical response times within one week. Support covers inquiries related to orders, shipping, returns, billing, and products.
Checkout and cart functions require an account, and free delivery is offered on orders over £300 as well as on samples. Email contact is preferred for detailed queries, while phone support mainly handles stock inquiries. Customers are advised to plan accordingly due to limited flexibility in delivery times and return policies.
Is Tile Kingdom Legit?
Tile Kingdom operates as a family-run online retailer based in the United Kingdom, requiring customer accounts for purchases on its official website. Payment methods include Mastercard, Visa, Amex, and PayPal. Customer support is available via email and phone during business hours, primarily handling stock inquiries and order-related questions, with responses generally within a week.
The company provides clear service policies such as free delivery on orders over £300 and free samples. This transparency, along with GDPR compliance and a physical headquarters with a showroom, supports its legitimacy as a credible retailer in the tile market.
Tile Kingdom Return Policy
Tile Kingdom's return policy is strictly regulated, with no returns accepted on samples or partial and mixed-design orders. The policy excludes samples and single tiles from mixed-design boxes from being returned. While returns are managed according to established rules, specific procedures and timeframes are not detailed in available information.
Customers should be aware of these limitations when making a purchase. Overall, the policy emphasizes controlled returns, limiting flexibility primarily to ensure product integrity and minimize complications. This approach may affect those needing more flexible return options or precise pattern selection.
Tile Kingdom Shipping Policy
Shipping is available exclusively within the United Kingdom. Orders are physically shipped with tracking provided to the customer. This ensures that customers can monitor their delivery status throughout the shipping process.
Delivery times are not formally stated and some customers have experienced occasional delays. Large orders may be delivered in multiple shipments. Free delivery applies to full-size samples and orders exceeding £300; otherwise, standard delivery charges apply and can be significant.
Tile Kingdom Warranty
Contact Tile Kingdom
Users can contact Tile Kingdom primarily via email and phone for stock inquiries and support. The company also maintains social media profiles for additional communication channels.
- Email: [email protected]
- Phone: 01363 82768 (10am-4pm Mon-Fri)
Contact by phone is limited to stock inquiries, with email preferred for detailed questions about orders, shipping, returns, billing, and product information.
Where to buy Tile Kingdom?
Tile Kingdom products are officially available through their online store, where users create accounts for secured purchases and access customer support. The site at tilekingdom.co.uk offers clear policies and reliable service, ensuring transparency in ordering and delivery. Although a showroom exists for offline viewing, stock levels and services there may vary compared to online, and buyers should note that delivery costs and return policies differ from some marketplaces or physical retailers.
Conclusion of Tile Kingdom reviews & ratings
Tile Kingdom holds a notable place in the UK tile retail market by offering an extensive selection of ceramic, porcelain, and natural stone tiles with professional customer support. Its online platform at tilekingdom.co.uk provides a convenient way to access a broad range of quality products with clear communication and reliable delivery options. These strengths make it a practical choice for both residential and commercial projects.
Exploring Tile Kingdom can help those seeking a variety of tile types while providing confidence through professional service. Readers can revisit this page to gain further insight and details as needed in the Tile Kingdom review, supporting informed decisions without pressure or rush.
Editorial notes reflect aggregated buyer feedback and our independent editorial review of publicly available information. They are for informational purposes only and do not constitute endorsements. Purchases are made at your own discretion, and we are not responsible for transactions or outcomes related to this store. Experiences may vary. This content is assisted by AI and reviewed by our editorial team. While we strive for accuracy, AI-supported information may not always be 100% precise, so please verify any critical details.
